About this site
Table of Contents
Welcome to OneCRM, the dedicated platform where the narratives of Customer Relationship Management (CRM) are rewritten, rethought, and revitalized. Our mission is to pave the way for a new era of CRM—Connected, Intelligent, and Agile, echoing the dynamic demands of the modern end-user landscape.
This portal is born out of a vision to bridge the existing gaps between software development, and customer support, fostering a culture of collaborative growth and customer success. Through engaging articles, insightful discussions, and a community of forward-thinking individuals, we aim to usher in a CRM revolution that puts the end-user at the helm.
A Brainchild of DevRev:
Our roots trace back to DevRev, a pioneer committed to redefining customer relationships in the software domain. DevRev envisages a world where software companies excel by being intricately connected to their customers, not just through sales or support, but across every facet of the organization.
The OneCRM concept is a manifestation of this vision, extending the ethos of DevRev into the realm of CRM. While OneCRM Portal operates as a standalone platform, the philosophical underpinning stems from DevRev's unwavering commitment to fostering a customer-centric culture across the tech industry.
Here, we delve into the intricacies of OneCRM, explore the limitations of traditional CRM systems, and envision a future where CRM is not just a tool, but a conduit for enhanced customer engagement and organizational efficiency.